Right to Cancel / Right of Withdrawal
The term “right of withdrawal” used in Germany—and in the Consumer Rights Directive—corresponds to the term “right of rescission” commonly used in Austria. We therefore use the synonymous pair of terms “right of withdrawal (right of rescission).” In the notice of withdrawal, only the term “right of withdrawal” is used. This is synonymous with the Austrian term “right of rescission.”
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. If multiple items from a single order are delivered separately, the period begins on the day you or a third party designated by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must notify us
-
Untere Dorfstraße 18
7512 Badersdorf
by providing a clear statement of your decision to cancel this contract.
Please send us an informal statement by mail or email.
You can use our online ” Cancel Contract ” form to submit your cancellation directly electronically through our website.
Consequences of revocation
If you cancel this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return the goods immediately, and in any case no later than fourteen days from the date on which you notify us of your cancellation of this contract, to
Jalits KG, Untere Dorfstraße 18, 7512 Badersdorf, Austria
return or hand over. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.